Shipping policy

At ROSECROWNMART, all orders are processed within 1–3 business days (excluding weekends and public holidays).

Once your order is processed, it will be shipped immediately. You will receive a confirmation email with your order details.

Shipping Time

Estimated delivery times vary depending on your location:

  • Local Orders (if applicable): 3–7 business days
  • International Orders: 7–15 business days

Please note that shipping times are estimates and may be affected by factors such as customs delays, logistics issues, or high demand periods.

Shipping Fees

  • Shipping fees are calculated at checkout based on your location
  • Occasionally, we may offer free shipping promotions

Order Tracking

Once your order has been shipped:

  • A tracking number will be sent to your email
  • You can use this to monitor your delivery status

If you do not receive tracking details within a few days, please contact us.

Delays & Issues

While we work hard to ensure timely delivery, delays may occur due to:

  • Customs processing
  • High order volumes
  • Courier service disruptions

ROSECROWNMART is not responsible for delays caused by external factors, but we will always assist you in tracking your order.

Incorrect Address

Please ensure your shipping address is correct at checkout.

  • We are not responsible for orders shipped to incorrect addresses provided by customers
  • If you notice an error, contact us immediately within 12–24 hours

Lost or Stolen Packages

If your package is marked as delivered but you have not received it:

  • Check with neighbors or your local courier
  • Contact us for assistance

We are not liable for lost or stolen packages confirmed as delivered, but we will do our best to help resolve the issue.

Contact Us

For any shipping-related inquiries:

Email: rosecrownmart@gmail.com